Ph: (03) 6237 0088 | E: puzzles@puzzlesolutions.com.au

FAQ

How long will it take to get my Name Puzzle ready?
Our Custom name puzzles are made in batches. The process takes 5 working days from a Monday to Friday.
Orders are started at the beginig of the next run after payment has been received and are posted the Monday after they are finished.
As we do not make our custom puzzles every week, it can take 2 to 4 weeks for your puzzle to arrive after placing your order. We are happy to give you a date when we expect to send you order if you contact us prior to placing your order.
 
What is used to make the puzzle?
Our puzzles are made from Australian specification MDF. The paint is Australian made furniture lacquer and the pegs are molded from food grade plastic.
This makes them non-toxic and safe for young children.